We want you to be completely satisfied with your purchase. We are confident that you will be happy with the item. We guarantee that you will receive the item exactly as described and pictured. However, if you are not satisfied with your purchase, you can return the item for a full refund less 18% restocking fee and any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship your order. Please contact us within 3 days of receiving your item for a a return authorization. We will not accept any returns after 3 days from the delivery date. Please return the item in its original condition, with its box and packing materials. We must receive the return within 14 days. We reserve the right to reject any returns that do not meet these conditions.